.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Analysis Development Honor for AI Contact Centers and named a Forerunner in pair of Aragon Study World reports: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Contact Facility, 2025. The provider was recognized as the best important vendor in the AI Representative Platforms report.At the center of Five9’s development is their sight for The brand-new CX, where AI Representatives and also AI-empowered Human being Agents team up to supply hyper-personalized customer knowledge. The business lately presented new advancements including Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s visionary use technology in market advancement as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Technology Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Analysis Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Investigation Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Investigation Planet: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand-new CX, ou00f9 Brokers AI et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually additionally named an Innovator in The Aragon Research World for AI Broker Platforms in the ICC, 2025 and also Aragon Research Entire World for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, has been named a champion of the 2024 Aragon Analysis Innovation Honor for AI Call Centers. Furthermore, Five9 has actually been actually named a Forerunner in 2 Aragon Investigation World records: artificial intelligence Broker Platforms in the ICC, 2025, and also Intelligent Contact Center, 2025. This acknowledgment from Aragon Research study highlights Five9’s setting as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 report openings Five9 as the best
strategic vendor ranked in
the report, realizing Five9 s important eyesight for AI-driven innovation in CX. At the primary of the advancement is actually Five9’s perspective for The brand-new CX where AI Agents as well as AI-empowered Human Professionals team up to deliver hyper-personalized, straightforward client adventures. Through empowering companies to supply transformative client communications while lowering prices and also enhancing performance, Five9 is preparing new criteria for AI-powered solutions in the contact facility field.
AI is actually foundational for producing extraordinary consumer experiences, as well as we are actually honored to become recognized through AragonResearch study as innovative for our efforts to push the intelligent get in touch with center onward, mentioned Jonathan Rosenberg, Main Innovation Officer as well as Director of AI, Five9. Our concentration has been, as well as are going to remain to be actually, assisting businesses provide those expertises with simple tools and also abilities. With each brand-new development, our team take a step forward for each Five9 and also for the business overall.
The Aragon Research study Advancement honor determines companies leveraging ideal use of modern technology to certainly not merely adapt as markets alter, yet to proactively interfere with as well as educate just how their markets are going to progress. Five9 was actually formally provided along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study honors ceremony.Five9’s devotion to technology, specifically its sight for mixing artificial intelligence Brokers and also AI-empowered Person Agents, is actually setting a brand new standard for exactly how services can supply hyper-personalized and smooth customer adventures, mentioned Jim Lundy, Owner, CEO and also Lead Professional, Aragon Investigation. This honor and also report identification improves Five9’s devotion to supplying AI advancements for CX.
Previously this year, the provider offered brand-new improvements, featuring Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents, that transform the technique companies move toward CX, driving better end results for both consumers and also agents. About Five9. The Five9 Intelligent CX System, powered through Five9 Wizard AI, offers a thorough room of services to energy AI-elevated consumer experiences that supply better organization outcomes and Carry Happiness to CX.
Our unified cloud-native offering allows hyper-personalized consumer knowledge as well as additional equipped workers, creating every client interaction much more linked, simple, and private. Relied on through 2,500 +clients as well as 1,400+ partners worldwide, Five9 brings together the energy of AI, our system, as well as our people to drive AI-elevated CX.For more information, browse through www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Legal rights Set aside.
The id of an Aragon Research award victor is actually certainly not an endorsement by Aragon Research of any vendor, product, or even solution. Perspective source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Source: Five9.
FAQ. What major honors carried out Five9( FIVN) win in 2024 from Aragon Analysis? Five9 won the 2024 Aragon Research Innovation Honor for Artificial Intelligence Connect With Centers and also was actually named an Innovator in two Aragon Research Planet documents: AI Agent Operating Systems in the ICC, 2025, and Intelligent Call Facility, 2025.
What brand-new AI items carried out Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents to transform consumer experience administration.How performs Five9’s( FIVN )BRAND-NEW CX sight influence customer support? Five9’s NEW CX vision blends artificial intelligence Agents with AI-empowered Individual Representatives to deliver hyper-personalized, straightforward consumeradventures while lessening expenses as well as enhancing productivity.
What was Five9’s( FIVN) strategic opening in the Aragon Investigation Planet 2025 file? Five9was actually positioned as the most strategic provider in the artificial intelligence Broker Platforms in the ICC, 2025 record, recognizing their strategic sight for AI-driven development in CX. When carried out Five9( FIVN) obtain the AragonStudy Development
Honor
?
Five9 was actually formally shown with the award on December 10, 2024, at the Aragon Transform 2024 honors event.